The same reactive support strategy can trap your agents on an endless treadmill of inquiries and leave your customers on hold. For businesses with thousands of customers, proactive support is the antidote to 72-hour turnaround times and endless ticket backlogs that burn agents out. Read More

It doesn’t seem like all that long ago where experts were raving about the huge amount of potential that could be on the horizon for the growing numbers of decentralized currencies, with crypto being promised as this big change, it certainly attracted a huge Read More

Online gambling services in the UK have been receiving quite a lot of attention throughout the past  year as a number of changes put in to place have made many sites much less accessible – back in April of last year a change was Read More

Excessive prescription of medications – like opioids – could be a tip-off of a more serious drug problem. And for some employees, certain drugs might already be screens for, like marijuana or benzodiazepines. Employers would also like to take stock of the prescription medication Read More

As a small business owner, you don’t have the resources to pay huge utility costs on a regular basis. With a small amount of energy efficient solutions, you can make the operational costs of your small business as low as possible and save a Read More

If so, are there low cost, fast growing business prospects that fit your budget? How can your logistics talent management practices help to attract, find, train, develop and retain logistics talent and have you hold on to that talent so that it serves your Read More

The rules and regulations around the online gambling industry are different in each country. Some are stricter than others. In the UK playing online slots like the Chilli Heat Slot game is perfectly legal. If you are based in the UK and do not Read More